Frequently Asked Questions

1. How can I learn about my saree or fabric?

We, at That Saree Shop, ensure writing detailed and specific product descriptions to let you know more accurately about our every saree. If you like to know further about the fabric, artistry, or weave of the sarees, see it on the detailed section below the products.

2. How does the saree look in real?

Each of our sarees, made of authentic fabrics, has unique texture and lustre due to their unique weaving patterns and structures. We take the best shots using high-quality cameras to capture the accurate look of the sarees. However, sometimes the real products can slightly vary from the photographs because of several factors like angle of photograph, type of light used for the photography, (white, yellow or natural), and fabric composition.

3. What type of zari do you use in the sarees?

Our sarees have high-grade zari works that give them an appealing lustre. The product
descriptions mention the type of zari used in the sarees. Discover our collection of sarees made using pure zari on the borders and body, making them outstanding as party wear, festive season wear, or wedding attire.

4. How do I care about my premium sarees?

We recommend dry cleaning your sarees to keep them in the best condition. Make sure to store it by wrapping it in a cotton cloth or muslin cloth, which must be breathable and uncoloured. Avoid keeping the saree. It can get moisture, which can damage its zari work. Also, avoid direct sunlight or using insect-repellent sachets, which can damage the fabric or artwork in the saree.

5. How do I choose the right fabric fora saree?

Choose the right fabric for your saree, depending on the occasion and season. For instance, cotton sarees are great for daily wear during summer and silk with zari are good for occasions, festivals, and wedding. Georgette or chiffon sarees are lightweight, which make them ideal for parties.

6. Will my saree come with a blouse piece?

Yes, our sarees come with fully woven extra fabric, approximately of 1 m, which you can use to stich a customised stylish blouse for you.

7.  Are your sarees handloom or machine-made?

The process of making a saree is clearly mentioned in the product description. While many of our sarees are handloom pieces meticulously crafted by traditional weavers, many are machine-made and sourced from prominent traders across the country.

8. What’s the difference between a designer saree and a traditional saree?

Traditional sarees are weaved in particular regions and they carry the artwork or heritage of the place in their weaving. Designer sarees, on the other hand, are modern experimental sarees with embroidery, contemporary arts, or fusion of traditional and modern concepts. The designer sarees are ideal for parties whereas traditional sarees are good for cultural events, ceremonies, or religious occasions.

9. What is saree fall and pico?

A fall is a strip of fabric stitched to the bottom inside edge of the saree which gives weight, finishing and structure to the saree.  A pico is a tight hemming of the saree edges, which helps preventing fraying.

10. How to place an order for a saree?

It’s simple! Login to our website, visit our product page, choose the saree you wish to buy, add it to the cart, enter your shipping address, and check-out using a preferred payment method.  

11. How do I view my shopping cart?

Log into the account you have created with That Saree Shop while placing the order and click on the ‘cart’ option on the top-right corner of the page to view your cart. 

12. Can I change the items on the shopping cart?

Yes, you can add or remove items on the shopping cart by clicking on the cart options.

13. What is the estimated time of delivery?

The estimated time of delivery for our products is 3 to 7 working days. We partner with trusted delivery services provider, Delhivery for reliable and secure shipping of your products.

14. Do you ship all over India?

Yes, we offer PAN India delivery, ensuring anyone from any state of the country can order our sarees for their favourite occasions or events.

15. What are your shipping charges?

We charge a minimal shipping cost for delivering the sarees to our customers, which can vary anywhere between ₹50 and ₹250. The shipping charge will vary depending on the weight of the product and your location.

16. What payment methods do you accept?

We offer only online payment methods, including UPI, Net Banking, and credit/debit cards. We regret to inform you that Cash on Delivery is not available for our products.